How Privacy Applies To Wallet Records
Our Privacy Policy covers the details you submit when opening an account, including your contact details and the phone verification step required before account access. We also record operational events such as login time, device type, browser path, wallet selection and status changes needed to match
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a transaction to your account. If you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, payment references may be retained so we can check a receipt or resolve a stalled status. We use this material to operate the account, protect access, answer support
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requests and meet applicable legal duties. We do not ask you to send payment credentials through an unsecured chat. Access and eligibility depends on local law, and a policy request can be directed to our support path for review by the account team.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
